Keep Teams Aligned Across Shifts and Sites
Admissions, billing, and leadership need the same context to move fast. VOBPro gives your team chat, mentions, shared notes, and notifications so handoffs are clear and work doesn't stall. Everyone sees the same record, the same history, and the next step.
See Collaboration in ActionUsed by behavioral health and mental health providers that admit after hours, manage multi-site operations, and want fewer dropped handoffs
Work Together Without the Busywork
Open a record. Leave a note for the team. Mention a teammate to alert them. Chat in context and keep decisions moving. No email chains. No copy and paste.
Real-Time Chat in Context
Talk where the work lives. Keep conversations tied to the client and the verification so answers are easy to find.
Mentions and Tagging
Tag billing, UR, or admissions to route tasks. Mention a teammate to notify the right person at the right time.
Shared Notes for Every User
Create notes that all users can see. Add next steps, payer quirks, or intake decisions so nothing lives in one person's head.
Notifications That Drive Action
Get push and email alerts for mentions, tags, and changes. The activity feed shows what happened and who is on point.
What Your Team Sees Together
Chat in the Record
Keep conversations next to the VOB and client profile so context is never lost. Admissions can confirm payer details, RCM can note required steps, and leaders can see how decisions were made during reviews and audits.
Mentions, Tags, and Routing
Use @mentions to alert the right person. Add tags to route work by facility, program, or urgency. Notifications ensure nothing falls through the cracks during shift changes or weekends.
Shared Notes with Controls
Create internal notes visible to all staff or private notes for specific users. Add payer requirements, financial counseling details, or authorization notes that persist across the client's entire stay.
Team Activity View
See who ran verifications, who updated client status, and who left notes—all with timestamps. Full transparency for leadership and audit purposes.
"Tagging the next shift cut our handoffs in half. Everyone sees the same record and knows the next step."
RCM Director
Multi-Site Provider
27% reduction in handoffs per admit
Collaboration Tools Built for Healthcare Teams
Keep everyone aligned with tools designed for multi-shift, multi-site operations
In-context chat and threaded conversations
@mentions for targeted notifications
Shared and private notes
Custom tags for routing and organization
Push and email notification system
Team activity feed with full audit trail
Cross-facility and program collaboration
Mobile access for after-hours coordination
Ready to improve team collaboration?
Schedule a demo to see how VOBPro keeps your entire team aligned.
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